{"id":50702,"date":"2026-06-14T07:44:28","date_gmt":"2026-06-14T11:44:28","guid":{"rendered":"https:\/\/careers.calian.com\/careers\/df-crisis-support-worker-57738-3\/"},"modified":"2026-06-23T17:03:30","modified_gmt":"2026-06-23T21:03:30","slug":"df-crisis-support-worker-57738-3","status":"publish","type":"career","link":"https:\/\/careers.calian.com\/fr-ca\/careers\/df-crisis-support-worker-57738-3\/","title":{"rendered":"Crisis Support Worker"},"content":{"rendered":"<h3>Position Overview<\/h3>\n<p>Calian is currently hiring Crisis Support Workers to support a 911 call centre for a public safety organization.<\/p>\n<p><!--CareersInnerInfo--><\/p>\n<p>We are looking for 12 hour coverage (7AM-7PM and 7PM-7AM).<\/p>\n<h3>Responsibilities<\/h3>\n<ul>\n<li>Offer immediate de-escalation and support to those experiencing a mental health crisis<\/li>\n<li>Divert non-emergent mental health-related calls for service, to more appropriate services including regional mental health and addiction support services<\/li>\n<li>Decrease the volume of non-emergent mental health-related calls<\/li>\n<li>Reduce the use of public safety personnel for non-emergent responses when appropriate<\/li>\n<li>Help individuals experiencing mental health crises by offering better pathways to meet their needs and supporting the de-stigmatization of mental health issues.<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<ul>\n<li>University degree or college diploma in psychology, social work, nursing, counselling or equivalent.<\/li>\n<li>Telephone crisis service delivery, preferably more than 2 years&rsquo; experience<\/li>\n<li>Experience providing intensive brief intervention, crisis intervention and system navigation to clients over the phone<\/li>\n<li>Delivery of over the phone assessments and safety planning<\/li>\n<li>Demonstrated ability to effectively provide over the phone crisis intervention to individuals experiencing crisis<\/li>\n<li>Ability to effectively identify problems and offer appropriate resources, referrals, and information to assist the individual in resolving the crisis<\/li>\n<li>Strong knowledge of appropriate mental health, addiction, problem gaming\/gambling and other community resources for system navigation and referral<\/li>\n<li>Critical thinking and problem-solving skills<\/li>\n<li>Ability to effectively and efficiently navigate multiple computer systems<\/li>\n<li>Ability to work well both independently and as part of a multi-disciplinary team.<\/li>\n<\/ul>\n<h3>Additional Requirements<\/h3>\n<ul>\n<li>You will be able to obtain a Provincial Security Clearance<\/li>\n<\/ul>\n<p>Compensation<\/p>\n<p>$33-$35\/hour plus shift premium<\/p>\n<p>Vacancy<\/p>\n<p>There are 7 vacancies<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-50702","career","type-career","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Crisis Support Worker - Calian Careers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/careers.calian.com\/fr-ca\/careers\/df-crisis-support-worker-57738-3\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Crisis Support Worker - Calian Careers\" \/>\n<meta property=\"og:description\" content=\"Position Overview Calian is currently hiring Crisis Support Workers to support a 911 call centre for a public safety organization.   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