{"id":50368,"date":"2026-06-03T18:03:03","date_gmt":"2026-06-03T22:03:03","guid":{"rendered":"https:\/\/careers.calian.com\/careers\/sf-manager-modern-workplace-application-services-2468\/"},"modified":"2026-06-23T14:51:26","modified_gmt":"2026-06-23T18:51:26","slug":"sf-manager-modern-workplace-application-services-2468","status":"publish","type":"career","link":"https:\/\/careers.calian.com\/fr-ca\/careers\/sf-manager-modern-workplace-application-services-2468\/","title":{"rendered":"Manager, Modern Workplace &amp; Application Services"},"content":{"rendered":"<h3>Position Overview<\/h3>\n<p>We are looking for a Manager, Modern Workplace and Application Services to lead the delivery, support, and continuous optimization of enterprise SaaS platforms, with a primary focus on Microsoft 365.<\/p>\n<p><!--CareersInnerInfo--><\/p>\n<p>This role is responsible for ensuring reliable, secure, and high-performing collaboration services that enable business operations while driving AI adoption and modern workplace innovation across the organization.<\/p>\n<p>Reporting to the Director, Information Systems, you will lead a team of subject matter experts, providing both technical guidance and leadership to support application services, resolve complex issues, and deliver scalable, technology-enabled solutions.<\/p>\n<h3>Responsibilities<\/h3>\n<ul>\n<li>Define and lead the strategy and roadmap for modern workplace and application services, including Microsoft 365, enterprise SaaS platforms, and desktop applications<\/li>\n<li>Drive adoption of AI and automation capabilities to enhance productivity, streamline workflows, and improve user experience<\/li>\n<li>Oversee end-to-end service delivery, ensuring platforms meet performance expectations, service levels, and user satisfaction targets<\/li>\n<li>Lead application lifecycle initiatives including implementations, upgrades, integrations, and feature enablement<\/li>\n<li>Provide reporting and insights on platform performance, adoption, and risks to support data-driven decision-making<\/li>\n<li>Partner with business leaders to translate requirements into scalable, technology-enabled solutions<\/li>\n<li>Drive continuous improvement through process optimization, standardization, and automation<\/li>\n<li>Lead and develop a high-performing team, fostering accountability, innovation, and continuous learning<\/li>\n<li>Support the team in resolving complex technical issues and act as a subject matter expert within the Microsoft ecosystem<\/li>\n<li>Guide project execution including application onboarding, migrations, and implementation initiatives<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<ul>\n<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field or equivalent experience<\/li>\n<li>5 or more years of experience in IT service delivery, modern workplace technologies, and enterprise application management<\/li>\n<li>Strong technical expertise in Microsoft 365 and the Microsoft ecosystem<\/li>\n<li>Experience supporting SaaS platforms, desktop applications, and ITSM tools such as Jira or equivalent<\/li>\n<li>Experience leading or supporting technology implementations, migrations, or transformation initiatives<\/li>\n<li>Understanding of governance, security, and compliance within cloud-based environments<\/li>\n<li>Experience driving AI adoption, automation, or digital workplace innovation initiatives<\/li>\n<li>Demonstrated leadership or team lead experience with the ability to guide and support technical teams<\/li>\n<li>Strong analytical mindset with experience using metrics and KPIs to drive performance<\/li>\n<\/ul>\n<h3>Additional Requirements<\/h3>\n<ul>\n<li>Ability to obtain and maintain required security clearance<\/li>\n<li>Ability to work in a hybrid environment with a preference for candidates located in the Ottawa area<\/li>\n<li>Ability to work within the Eastern time zone or align with team operating hours<\/li>\n<li>Strong ability to collaborate with stakeholders and support a team of technical specialists<\/li>\n<li>No travel required<\/li>\n<\/ul>\n<p>Compensation<\/p>\n<p>$120,000 to $140,000 with eligibility for an incentive bonus as part of the overall compensation package<\/p>\n<p>Position Type: Full-time<\/p>\n<p>We have 1 available position(s).<\/p>\n<p class=\"d-none\">#LI-CH1# #SF#<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-50368","career","type-career","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Manager, Modern Workplace &amp; 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