{"id":50154,"date":"2026-05-27T17:55:41","date_gmt":"2026-05-27T21:55:41","guid":{"rendered":"https:\/\/careers.calian.com\/careers\/sf-contract-manager-psych-services-2292-4\/"},"modified":"2026-06-23T14:54:49","modified_gmt":"2026-06-23T18:54:49","slug":"sf-contract-manager-psych-services-2292-4","status":"publish","type":"career","link":"https:\/\/careers.calian.com\/fr-ca\/careers\/sf-contract-manager-psych-services-2292-4\/","title":{"rendered":"Contract Manager, Psych Services"},"content":{"rendered":"<p>Aper&ccedil;u du poste<\/p>\n<p>Nous sommes &agrave; la recherche d&rsquo;un(e) gestionnaire de contrats pour se joindre &agrave; l&rsquo;&eacute;quipe des Services de sant&eacute;. Dans ce r&ocirc;le cl&eacute;, vous serez responsable de la gestion et de la livraison efficace de contrats de services de sant&eacute;, en assurant le respect des engagements contractuels, la satisfaction des clients et des &eacute;quipes, ainsi que l&rsquo;atteinte des objectifs financiers.<\/p>\n<p><!--CareersInnerInfo--><\/p>\n<p>Ce poste offre une occasion unique de jouer un r&ocirc;le strat&eacute;gique dans la gestion de contrats &agrave; fort volume, tout en contribuant &agrave; des services ayant un impact direct sur la s&eacute;curit&eacute; publique. Vous collaborerez &eacute;troitement avec les &eacute;quipes internes, les clients et un vaste r&eacute;seau de professionnels de la sant&eacute; afin d&rsquo;assurer une prestation de services optimale et d&rsquo;identifier des opportunit&eacute;s de croissance.<\/p>\n<p>Responsabilit&eacute;s<\/p>\n<ul>\n<li>Assurer la gestion globale des contrats en veillant &agrave; la satisfaction de la main-d&rsquo;&oelig;uvre et des clients, ainsi qu&rsquo;&agrave; l&rsquo;atteinte des marges brutes et des objectifs contractuels.<\/li>\n<li>Collaborer activement &agrave; la gestion des budgets, des pr&eacute;visions financi&egrave;res et des rapports li&eacute;s aux contrats.<\/li>\n<li>Maintenir et d&eacute;velopper des relations solides avec les clients et les professionnels de la sant&eacute; afin d&rsquo;assurer une prestation de services de qualit&eacute;.<\/li>\n<li>Coordonner les activit&eacute;s op&eacute;rationnelles li&eacute;es aux contrats, incluant la validation des feuilles de temps et la facturation.<\/li>\n<li>Surveiller la performance des contrats en fonction des indicateurs cl&eacute;s (revenus, marge brute, d&eacute;penses op&eacute;rationnelles).<\/li>\n<li>Identifier et soutenir les opportunit&eacute;s de croissance au sein des contrats existants.<\/li>\n<li>Participer aux activit&eacute;s de renouvellement et de proposition de contrats, incluant la r&eacute;vision des documents et la participation aux rencontres de tarification.<\/li>\n<li>Travailler en collaboration avec les &eacute;quipes internes pour assurer une circulation fluide de l&rsquo;information et r&eacute;soudre les enjeux contractuels.<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<ul>\n<li>Dipl&ocirc;me d&rsquo;&eacute;tudes postsecondaires dans un domaine li&eacute; aux affaires ou &agrave; la sant&eacute;.<\/li>\n<li>Exp&eacute;rience pertinente d&rsquo;au moins 3 ans en gestion de contrats, en gestion de comptes ou en service &agrave; la client&egrave;le.<\/li>\n<li>Solide compr&eacute;hension financi&egrave;re, incluant la budg&eacute;tisation, les marges et les pr&eacute;visions.<\/li>\n<li>Ma&icirc;trise interm&eacute;diaire de Microsoft Excel.<\/li>\n<li>Excellentes comp&eacute;tences interpersonnelles et capacit&eacute; &agrave; &eacute;tablir et maintenir des relations professionnelles.<\/li>\n<li>Capacit&eacute; d&eacute;montr&eacute;e &agrave; g&eacute;rer plusieurs priorit&eacute;s dans un environnement dynamique.<\/li>\n<li>Bilinguisme (fran&ccedil;ais et anglais) requis.<\/li>\n<li>Exp&eacute;rience dans le domaine de la sant&eacute;, un atout.<\/li>\n<\/ul>\n<p>Exigences suppl&eacute;mentaire<\/p>\n<ul>\n<li>Esprit d&rsquo;analyse et capacit&eacute; &agrave; r&eacute;soudre des probl&egrave;mes de fa&ccedil;on proactive.<\/li>\n<li>Sens de l&rsquo;urgence et orientation vers les r&eacute;sultats.<\/li>\n<li>Forte aptitude &agrave; travailler de fa&ccedil;on autonome et en &eacute;quipe.<\/li>\n<li>Excellentes habilet&eacute;s en organisation et en gestion du temps.<\/li>\n<li>Jugement professionnel et capacit&eacute; &agrave; g&eacute;rer des situations sensibles avec tact et discr&eacute;tion.<\/li>\n<li>Comp&eacute;tences en n&eacute;gociation et en gestion des relations clients.<\/li>\n<\/ul>\n<p>R&eacute;mun&eacute;ration<\/p>\n<p>Le salaire annuel pour ce poste est de 80 000 $ &agrave; 95 000 $.<\/p>\n<p>Type de poste<\/p>\n<p>Nous avons 1 poste disponible.<\/p>\n<p>ENGLISH VERSION<\/p>\n<h3>Position Overview<\/h3>\n<p>We are looking for a Contract Manager to play a key role within our Health Services team, supporting the delivery of high-quality services across complex health service contracts. This role is central to ensuring contractual obligations are met while driving strong outcomes in workforce satisfaction, customer satisfaction, and overall contract performance.<\/p>\n<p>This position offers the opportunity to work closely with healthcare providers, clients, and internal teams to deliver meaningful impact, while managing financial performance, operational delivery, and relationship management. You will have the opportunity to contribute to contract growth, influence service delivery improvements, and help shape a positive experience for both clients and healthcare professionals.<\/p>\n<h3>Responsibilities<\/h3>\n<ul>\n<li>Ensuring workforce satisfaction across assigned contracts by supporting fair and consistent treatment, addressing concerns, and maintaining positive engagement<\/li>\n<li>Ensuring customer satisfaction by developing and maintaining strong relationships with clients and ensuring service delivery meets expectations<\/li>\n<li>Monitoring and achieving gross margin targets in alignment with contract requirements<\/li>\n<li>Ensuring compliance with all contractual obligations and internal processes<\/li>\n<li>Supporting contract retention by maintaining strong client relationships and service quality<\/li>\n<li>Driving contract growth by identifying and supporting opportunities for additional revenue within existing contracts<\/li>\n<li>Supporting proposal activities including reviewing documentation, participating in pricing discussions, and contributing to responses as needed<\/li>\n<li>Contributing to forecasting, budgeting, and overall financial planning for assigned contracts<\/li>\n<li>Coordinating with internal teams including HR, Payroll, and Finance to ensure effective information flow and operational support<\/li>\n<li>Managing contract-related documentation including proposals, amendments, and compliance materials<\/li>\n<li>Tracking contract performance including budgets, schedules, expenditures, and service delivery outcomes<\/li>\n<li>Reviewing and approving timesheets and invoices in accordance with contractual and legislative requirements<\/li>\n<li>Monitoring contract KPIs and reporting on performance, risks, and opportunities to leadership<\/li>\n<li>Identifying and resolving issues impacting contract delivery, client satisfaction, or workforce engagement<\/li>\n<li>Collaborating with internal teams to continuously improve processes and enhance service delivery<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<ul>\n<li>Post-secondary education in healthcare, business, or a related field<\/li>\n<li>3 + years of experience in contract administration, project management, customer success, or a related role<\/li>\n<li>Experience working in a healthcare environment is considered an asset<\/li>\n<li>Strong financial acumen with the ability to understand and manage budgets, gross margin, and forecasting<\/li>\n<li>Proficiency in Microsoft Office tools, including Microsoft Excel and Microsoft Project<\/li>\n<li>Strong negotiation skills and the ability to manage complex stakeholder relationships<\/li>\n<li>Excellent organizational, time management, and multitasking skills<\/li>\n<li>Strong interpersonal and communication skills with the ability to build and maintain relationships<\/li>\n<li>Demonstrated ability to work independently and manage competing priorities<\/li>\n<li>Ability to work in a fast-paced environment with a strong sense of urgency and accountability<\/li>\n<li>Bilingualism (English\/French) is required<\/li>\n<\/ul>\n<h3>Additional Requirements<\/h3>\n<ul>\n<li>Highly developed sense of tact, discretion, and judgement when handling sensitive information<\/li>\n<li>Ability to problem solve proactively and anticipate potential issues<\/li>\n<li>Strong customer-focused mindset with a commitment to service excellence<\/li>\n<li>Ability to work flexible hours as required<\/li>\n<li>May require travel depending on contract and client needs<\/li>\n<\/ul>\n<p>Compensation<\/p>\n<p>The salary range for this position is $80,000 to $95,000 annually<\/p>\n<p>Position Type<\/p>\n<p>We have 1 available position.<\/p>\n<p class=\"d-none\">#LI-RL1# #SF#<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-50154","career","type-career","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contract Manager, Psych Services - Calian Careers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/careers.calian.com\/fr-ca\/careers\/sf-contract-manager-psych-services-2292-4\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contract Manager, Psych Services - Calian Careers\" \/>\n<meta property=\"og:description\" content=\"Aper&ccedil;u du poste  Nous sommes &agrave; la recherche d&rsquo;un(e) gestionnaire de contrats pour se joindre &agrave; l&rsquo;&eacute;quipe des Services de sant&eacute;. 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