About Calian

At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.

We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.

Job Type: Full Time

Position Overview

Calian is seeking a Contract Manager to join our Health Services team. This is a 12-month maternity leave replacement. This client-facing role is responsible for overseeing healthcare contracts of varying size and complexity, ensuring strong workforce and client satisfaction, financial performance, and operational excellence.

Based in Ottawa in a hybrid work environment, you will manage budgets, schedules, and human resources while building and maintaining strong client relationships. You will also play a key role in supporting contract growth, improving processes, and ensuring timely, high-quality service delivery.

Responsibilities

Contract Management & Delivery

  • Ensure contracts meet workforce satisfaction, client satisfaction, compliance, and financial performance targets
  • Serve as the primary client contact, building strong relationships and addressing issues proactively
  • Track progress, quality, and performance of work at client sites
  • Manage budgets, cash flow, schedules, resources, invoicing, and approval of timesheets
  • Support contract renewal, retention, and growth opportunities
  • Ensure accurate and timely monthly billing and contract reporting
  • Monitor key performance indicators and communicate contract status to leadership

Proposal & Business Support

  • Support proposal reviews, pricing meetings, and responses to client Requests for Proposals
  • Identify opportunities to expand contract scope or increase revenue, collaborating with Sales as needed

Process Improvement & Team Contribution

  • Contribute to forecasts, annual budgets, and team initiatives
  • Identify and implement improvements in contract delivery processes and internal procedures
  • Collaborate with internal teams and Divisional Services (HR, Payroll, Finance) to support effective information flow

Qualifications

  • Post-secondary education in healthcare, business, or a related field
  • 3 to 5 years of experience in contract administration, project management, or a healthcare environment
  • Strong financial acumen and proficiency with Microsoft Office tools, including Microsoft Project
  • Excellent organizational, interpersonal, negotiation, and problem-solving skills
  • Results-driven with the ability to adapt to changing priorities
  • Bilingualism (English/French) is an asset

Additional Requirements

  • Ability to work flexible hours
  • Strong sense of urgency with a proactive, solutions-oriented approach
  • High level of discretion and sound judgment when handling sensitive matters
  • Ability to manage multiple priorities in a fast-paced environment
  • Strategic thinking with the ability to anticipate issues and develop effective solutions

Compensation

$80,000 – $90,000

Position Type

We have 1 available position.

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AI Usage Disclosure

At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.