For more than 40 years, Calian has been solving the world’s most complex problems by pairing the brightest minds with powerful technology. Calian solutions impact the world; from the satellites in space that connect us to the farms that feed us, from the medical professionals who care for us to the governments, schools and companies that make the world better every day.

This is role is fully remote based in Canada, operates within the Eastern Standard Time (EST) zone and requires the ability to obtain reliability clearance.

Position Overview

As a Client Billing Administrator, you will play a crucial role in our strong and experienced team, ensuring accurate and timely billing processes while providing exceptional customer service. You’ll have the opportunity to work with cutting-edge technologies like SAP and collaborate with a diverse group of professionals.

Responsibilities

  • Master data set up in SAP for customers, projects and bill rates.
    • Accurate and timely master data set up, based on approved and appropriate source documents, in accordance with approved processes, procedures and internal controls
    • Comprehensive understanding of data structure in SAP, ability to trouble shoot and apply known principles to new and non-standard scenarios
    • Self-review (QA) as well as peer review to meet high standards for both accuracy and timeliness of data entered into SAP
  • Customer billing & collections, including any issue resolution
    • Accurate and timely customer billing: SAP invoices issued as per Month End schedule and sent to customer no later than 15th of the month or earlier (in accordance with customer contract requirements)
    • Minimal unbilled revenue amount (pro-active follow-up on missing contract paperwork, timely escalation to senior management)
    • Regular (minimum weekly) collection efforts
    • Timely escalation of uncollected receivables, continued ownership & follow-up
    • Excellent communication skills
    • Customer focus (external and internal)
  • Month End, Year End files & reports as required
  • Maintaining Excel files, as required:
    • Proficiency in Excel, including v/h lookup, filtering, pivot tables etc.
    • Minimal duplication of data available in SAP
  • Maintain up-to-date project documentation
  • SAP testing as required
  • Regular filing of contract and billing paperwork
  • Other duties (as assigned) may include:
    • Cash receipts processing in SAP.
    • Back-up for RA & Settlement process
    • Updates to process/procedure documentation

Qualifications

  • A post-secondary education in Accounting, Finance or another related discipline
  • 2 years of Accounts Receivable experience, preferably within an SAP environment
  • A strong working proficiency in all MS Suite programs, especially Excel and Word
  • Attention to detail combined with a solid focus on deadlines and the ability to drive things to completion
  • Excellent communication, interpersonal & organizational skills
  • Ability to work co-operatively within a group and with colleagues at all levels of the organization
  • Must be eligible to obtain a Canadian Government Security Clearance at the Reliability level

#LI-MT1# #SF#

How we hire

  • Our hiring process is designed to help us get to know you and discover if you are the best fit for our team. It’s also an opportunity for you to gauge if a role at Calian is the right fit for you.

    Throughout the process, we’ll share details of the kind of work you’ll be doing, the projects you’ll be working on, the team you’ll be joining, and what it’s like working at Calian. Our biggest tip throughout the process is to  just be your authentic self! 
  • Our commitment to diverse, yet highly specialized solutions require many different skills and abilities. We look for the best talent that can contribute to Calian’s success as well as enhance our  culture. We encourage you to apply to a role or join our talent community and sign up for job alerts that match your area of expertise and what you are looking for in your next opportunity.  

    During the recruiting process, you’re encouraged to notify us of any accommodations you may require. We’ll be happy to help. 

  • We give the same time and consideration to everyone who applies. Here are a few things you can do to ensure your application shines: 

    • Do your research on Calian, the department, and team you are looking to join 
    • Add a cover letter that explains why you are a good fit for this position  
    • Share a portfolio, personal websites, or links to your professional social media 
    • In your CV, highlight your key achievements – this is your time to brag 
    • Include dates! Share the timeline of your experience 
    • Stand out by tailoring your resume to each position you apply to  
    • Only apply to roles you’re genuinely interested in and that align to your experience 
    • Be prepared! Do your research on Calian, the department, and team you are looking to join
    • View the responsibilities for the role and find examples that demonstrate how you’ve completed these in your previous work  experience 
    • Prepare a list of questions to ask us 
    • Dress business casual for your interview (virtual and in person) 
    • We assess your skills and fit, you assess our fit for you 
    • We keep you updated and share expectations as we make progress in the recruiting cycle  
    • Feel free to reach out to your Talent Acquisition Specialist at any time during the hiring process